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Common Questions

Frequently Asked Questions

Integration is straightforward. You input your MikroTik router's IP, API credentials, and RADIUS secret into our system. Our platform automatically syncs pools, profiles, and active connections. Check the Documentation for a step-by-step guide.

Yes! If you are on our Cloud plan, updates are pushed automatically. For On-Premise clients, critical security patches are provided continuously, and feature updates are included during your active support period.

For cloud users, our infrastructure is redundant and guarantees 99.9% uptime. For On-Premise users, we recommend daily automated backups (built into TM Pro). In the event of hardware failure, you can restore your database on a new server in minutes.

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